Legal warning

WEBSITE IDENTIFICATION

The website https://www.hardpeach.com, as well as its social networks and associated web pages, is owned by HardPeach SL with CIF B06943435, hereinafter, HardPeach, with address in Loja, Granada 18300 ES, duly registered in the Commercial Registry in the city of Granada. As well as its trademark "HardPeach" and the corresponding articles in the Trademark and Patent Registry. Whose contact email is info@hardpeach.com

OBJECT

HardPeach makes this document available to users in order to comply with the obligations of Law 34/2002, on Information Society Services and Electronic Commerce, and to inform them about the Conditions of Use of the Website, which They are found in the link “Conditions of Use”.

Any person who accesses this Website agrees to know and comply with the provisions of this text, as well as the other legal and commercial notices displayed in the different links on the Website. HardPeach SL reserves the right to modify the information on the Website, without obligation to notify users of said obligations.

USE OF THE WEBSITE

The Client agrees to use this website only to make legally valid inquiries or orders and not to make any false or fraudulent orders. Otherwise, we will be authorized to cancel it and inform the relevant authorities.

The User must not make any prohibited use of this website, meaning, among others, intentional introduction of viruses, Trojans or any other technologically harmful material.

HardPeach SL will not be responsible for any damage or loss that affects your computer as a result of the previous actions, or the use of this website or the downloading of content from it or to which it redirects.

LINKS

In the event that at https://www.hardpeach.com If links or hyperlinks are provided to other Internet sites, HardPeach will not exercise any type of control over said sites and content. In no case will HardPeach assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The Website https://www.hardpeach.com and the “HardPeach” brand belong to HardPeach SL, and consequently its use is totally prohibited without our prior express written authorization.

HardPeach SL is the owner of all intellectual and industrial property rights of the website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations , structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), ownership of HardPeach.

Therefore, the intellectual and industrial property rights over the contents of the Website (including designs, texts, images, fonts, graphics, icons, photographs and other audiovisual or sound content, as well as the sui generis right over the database ), its graphic design, the distinctive signs (brands and trade names), the underlying computer programs (including source codes), as well as the different elements that make up the Website correspond to HardPeach, only HardPeach has the right to use and exploitation thereof, and in this sense they constitute works protected by current intellectual and industrial property legislation, both national and from other jurisdictions.

The use of the Website by the User does not imply in any way the transfer of intellectual and/or industrial property rights over it, its contents and/or distinctive signs. To this end, through this Legal Notice, and except in those cases in which it is legally permitted, the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting and/or reusing all or part of it. of the content of the Website.

It is strictly prohibited to copy and modify, in whole or in part, the designs, texts, images, fonts, graphics, icons, brand and other visual content. In this sense, the content of the Website may not be used or reproduced in whole or in part in any application or web page, it may not be printed on any physical product nor may it be copied, reproduced, modified, used or distributed for commercial purposes. . Likewise, the total or partial reproduction of this Website through a hyperlink is expressly prohibited without the prior express written authorization of HardPeach.

HardPeach SL reserves the right to take appropriate civil or criminal actions against users who violate its industrial or intellectual property rights.

LEGAL NOTICE OF DIGITAL STATIONERY

Like the rest of our products, images or resources; These files are for PERSONAL USE . In no case is it allowed for commercial purposes.

Distribution or disclosure of the content to third parties is not permitted, nor is modification of the file for the purpose of reselling it or offering it for free as a different file.

All images, illustrations, patterns or graphics included are copyrighted by HardPeach SL

Failure to comply with this legal notice will lead to a penalty due to non-compliance with the Intellectual Property Law.

When purchasing any of HardPeach's products, under no circumstances may they be used for commercial purposes. By purchasing the product you only acquire the rights of personal use, not ownership of the item.

By purchasing the item, and accepting the terms and conditions of the website, it is affirmed that the user (HardPeach customer) is aware and accepts this legal notice and will comply with it in full.

DATA PROTECTION

HardPeach SL complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data (hereinafter LOPD) and its implementing regulations. Visiting this Website does not mean that the user is obliged to provide any information about themselves. In the event that the user provides any personal information, the data collected will be used for the purpose, in the manner and with the limitations and rights established by the LOPD.

We inform you that, in accordance with the LOPD, the personal data contained in this form will be incorporated into a file owned by HardPeach SL with the purpose of channeling requests for information, suggestions and complaints from clients for their management and resolution. The client can exercise the rights of access, rectification, opposition and cancellation by emailing: shop@hardpeach.com

COOKIES POLICY

Access to this Website may involve the use of cookies.

Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that will later only be read by the server that implemented it. Cookies generally have a limited duration in time. No cookie on this Website allows you to contact the user's telephone number, email address or any other means of contact. No cookie on this Website can extract information from the user's hard drive or steal personal information. The only way on this Website for a user's private information to become part of the cookie file is for the user to personally provide that information to the server.

RESPONSIBILITY

HardPeach SL is not responsible for delays in the delivery of orders, or for the impossibility of carrying them out when the cause is due to an event of force majeure, and therefore, beyond our control. Among other causes, we understand that force majeure exists in the following cases, but without limitation: accidents; strikes; riots, threats or terrorist attacks; fire or explosion; meteorological causes or natural disasters such as storm, flood, earthquake, subsidence, epidemic; problems beyond our control in means of transport or telecommunications systems. To the extent possible, once the cause of impossibility or delay has ended, HardPeach SL will do everything possible to resume its commercial activities and be able to fulfill its obligations and shipments.

COMMERCIAL COMMUNICATIONS

In application of article 20 et seq. of Law 34/2002, of July 11, on information society services and electronic commerce, HardPeach SL does not send commercial communications by email unless it has the express authorization of the recipient of the same. In any case, the user can request that commercial information not be sent through the customer service channels at any time or by writing to us at the email address shop@hardpeach.com

What information do we obtain and how do we do it?

You are not required, by law or by contract with us, to provide personal information through our website. It will only be required when strictly necessary in order to provide a service requested by you.

What information do you provide us?

Information can be requested when the following circumstances occur, detailed below:

- When our products or services are requested.

- Using and browsing our website.

- Telephone calls, correspondence via email or publications.

- Requesting or submitting applications for jobs.

This information would include the following data:

- Identification, such as your name.

- Email address.

- Information about your shipment, including the recipient.

- Tax information (for international shipments).

- Payment information (this information is protected and processed by our payment method provider).

- In relation to job applications, your CV including data about your education and your professional career, as well as any other information present in the CV.

Information we obtain from you through our website

We obtain information through cookies and similar technologies that help us identify you and differentiate you from other users of our website. These resources will optimize your online experience, not having to fill out information that has already been requested again and will allow us to make improvements to our website.

When you visit our website, we may obtain the following information:

- Information about the User Agent (electronic device) provided by your internet browser.

- If you access through a third party, this information will be recorded.

- If you associate your account with a third party, such as a Marketplace to import items for a shipment, the necessary data will be recorded to facilitate access.

- Device identification (cookie or IP address) and general location for fraud prevention.

- Data about visits to our website and sources accessed, including, but not limited to, websites, links, information about traffic, location, weblogs and other communication data.

- When orders originate through advertising sources, the source of each order will be recorded. The object is to analyze the effectiveness of this advertising; This information will not be used to study the client's profile.

- Our website is not directed at minors and no data will knowingly be collected from them.

How is your data used based on legality?

The different uses of your personal data that could occur within each of the legal frameworks are established below:

1. Development of the contract established with you.

to. Verify your identity.

Your data may be used if absolutely necessary in order to comply with our legal obligations or to detect and prevent fraud, money laundering or other crimes.

b. Provide our products and services (Additional supervision)

- The use of your personal data will be required for the fulfillment of established contracts, such as in the case in which you are registered as a client. Your data will always be used within this context.

- Provide you with information about the contract with us.

- Provide you with information about our products and services related to your personal requirements (for example, merchandise transportation needs and associated services, such as merchandise insurance).

- Verify your identity.

- Attention to complaints that, as a consequence, require repairs or improvements to our products and services.

- Contact you; to inform you about changes that may be made to our products and services.

- Manage our website, including problem resolution, situation diagnosis, statistical analysis, targeted searches and tests in order to make our site secure.

If you apply for a job or request information, we will need to use your personal data as part of the selection process, with the aim of establishing your suitability for the position applied for.

2. Use of your personal data to comply with our legal obligations

- Comply with our Terms and Conditions and other Policies.

- Logistics Management and Planning, including Accounting and Auditing.

- Management of legal disputes in which you are a party.

- Detection and Prevention of Fraud, money laundering and other crimes.

- Protection of the user and others from possible damage.

Your personal data may be used when strictly necessary, in order to protect your interests or those of others. Including crimes, such as identity theft, piracy or fraud.

It is important that you know that we do not share your personal data with any third party.

You have the right to unsubscribe

Sometimes it will not be necessary for us to continue keeping your personal data:

- The information is no longer needed for the purpose for which it was stored.

- You present your lack of consent for the conservation of the data and we have no legal reason to continue using it.

- You do not agree that we continue to use your personal data and we have no reason to keep it.

- We have used your data illegally.

- We have received legal notification that requires us to delete your personal data.

In the aforementioned situations, you have the right to request the deletion of your personal data. If you think you are in one of the cases, please send an email to info@hardpeach.com

PURCHASING PROCESS

To complete the purchase process, the User, who must be over eighteen (18) years of age, must select all the products they wish to purchase and add them to the shopping bag. Once the selection of products to be purchased has been completed, the User must click on the “Buy now” icon. Next, the products selected for purchase will be indicated and the User must select between the available options for shipping the products to the indicated address and the method of payment for them. Finally, the user must press the "buy now" icon

The data provided through the corresponding form are identifying and enabling elements to access and make purchases and are personal and non-transferable.

DELIVERY TIMES

Once the order is completed, the product will be sent directly to the email provided by the customer.

WAY TO PAY

The payment methods accepted on the website are:

PAYPAL/CARD
The Client will be directed to the website taking advantage of its secure payment platform.

Payment with Credit or Debit Card

Payment will be made through a security system provided by the bank itself.

ORDER PLACEMENT AGREEMENT

These terms and conditions, together with your Order confirmation, constitute a CONTRACT between both parties.

About fraudulent orders

According to the conditions of use of our website, when a shipment is rejected for personal reasons of the customer, it is the customer's responsibility to pay for the round-trip shipping costs of the order. If payment of the costs caused by the rejection is not made, the amount will be claimed through a court, accredited with the customer's data and the IP address of the computer from which the order was placed.

These general conditions are formulated in accordance with the Civil and Commercial Codes, Law 7/1996, of January 15, on the Regulation of Retail Trade, Law 7/1998, of April 13, on General Conditions of Contracting and Law 7/1995, of March 23, on Consumer Credit.

In order to place an order, the buyer must be at least 18 years old.

SHIPPING COSTS

As they are digital products, they do not carry shipping costs.

RESENDING or LOSS

We are not responsible if the user has lost the file download link. You can request the file again within 1 month of purchase, except for discontinued products.

The user will be responsible for saving the downloaded file.

RETURNS

Residents in the European Union have the right by law to withdraw from the purchase of digital content, without indicating the reason, for a period of 14 days after the aforementioned purchase.

However, in the same way, you have agreed on our website to waive your right to withdraw from the purchase and acknowledge that you are aware of this aspect, as well as its acceptance.

However, if you have any problems with your order, please write to us at info@hardpeach.com to help you in any way possible.

Therefore, as these are digital products, returns or exchanges will not be accepted. Condition that is accepted by the client once the order has been correctly placed.

Furthermore, as it is a digital product that does not carry any type of material support, it is exempt from complying with the natural right of withdrawal for physical products.

Therefore, the fees and charges for the different digital items on our website are non-refundable. You acknowledge and agree that we are not obligated to provide any refund for any reason, nor to offer any compensation with another product other than the one purchased.

COMPATIBLE APPS

HardPeach is not responsible for errors or updates made in third-party apps, nor for the user (client) not knowing how the compatible app in question works as it is an object external to HardPeach. On the other hand, HardPeach articles will be in constant process to continue improving the functionality in different applications, offering its clients the relevant updates or tutorials.

TAXES

The prices include in all cases the Value Added Tax (VAT) for all users in the countries to which their application applies.

Different countries may contain taxes for international purchases, or on the other hand, your bank may apply some type of tax or exchange rate. Regarding this tax issue, we are not responsible since it depends on the agreements currently in force between countries or banking entities.

Likewise, you can write to us to learn more about this before placing your order.

PRICES

The products will be sold at the price indicated, with the price collected at the time of confirmation of the order by the customer being valid.

HardPeach reserves the right to make price changes without prior notice.

VALIDITY

HardPeach reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.

APPLICABLE LAW AND JURISDICTION

These Conditions are governed and interpreted in accordance with current law and the WIPO, World Intellectual Property Organization.

In the event that any type of discrepancy or claim arises between the parties in relation to compliance or the content of these Conditions, the parties agree to submit the decision of the matter raised to the competent Courts and Tribunals.