Shipping & Returns

Shipment

You will receive your digital order immediately once the order is successfully completed. The link to download will be available at the end of the order and in the email added along with the instructions for use and tutorials.

If it does not appear in your main inbox, check your SPAM folder. If you cannot see the email, please contact us at info@hardpeach.com

Returns

 

As these are digital products, returns or exchanges will not be accepted. Condition that is accepted by the client once the order has been correctly placed.

Furthermore, as it is a digital product that does not carry any type of material support, it is exempt from complying with the natural right of withdrawal of physical products.

If you have any type of problem with your order, you can contact us to try to help you in any way possible.

Residents in the European Union have the right by law to withdraw from the purchase of digital content, without indicating the reason, for a period of 14 days after the aforementioned purchase. However, you have agreed on our website to waive your right to withdraw from the purchase and acknowledge that you are aware of this aspect, as well as its acceptance.

However, if you have any problems with your order, please write to us at info@hardpeach.com to help you in any way possible.

 

 

Wrong product?

We make sure to verify that your order includes all the items you have requested, however, if exceptionally you receive a product in error, write to us at info with an image of the product that has arrived in error.

If this is the case, we will take steps to solve the problem as soon as possible.